Effective Date: March 2026

Your privacy is important to us at Open Your Closet ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website openyourcloset.net, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this policy carefully to understand our views and practices regarding your information and how we will treat it.

1. Information We Collect

We collect information from you in a variety of ways, including when you:

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  Visit our website
  
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  Place an order
  
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  Subscribe to our newsletter
  
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  Create a customer account
  
• 
  Access an employee store
  
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  Contact us for customer service
  

a. Information You Provide to Us

Personal Information

Name, email address, phone number, shipping and billing address, and payment details.

Account Information

If you create an account or access an employee store on our website, we may collect login credentials, account preferences, and order history associated with your account.

b. Information Collected Automatically

Device Information

IP address, browser type, operating system, device type, and other technical data.

Usage Data

Pages visited, time spent on the site, links clicked, and other interactions with our website.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytical data about website performance.

c. Information from Third Parties

We may receive information from third-party services, such as payment processors, shipping partners, analytics providers, or social media platforms when you interact with us through their services.

Our website is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services. Your data may be stored through Shopify’s data storage, databases, and general Shopify application.

2. How We Use Your Information

We use the information we collect to:

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  Process and fulfill your orders
  
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  Provide order confirmations and shipping notifications
  
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  Improve and personalize your shopping experience
  
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  Communicate with you about your account, orders, promotions, or updates
  
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  Provide customer support
  
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  Analyze website usage and improve functionality
  
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  Prevent fraud and maintain website security
  
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  Comply with legal obligations
  

3. How We Share Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties for the following purposes:

Service Providers

Payment processors, shipping companies, website hosting providers, and email service providers that help facilitate transactions and communications.

Legal Compliance

When required by law or necessary to respond to legal requests, subpoenas, or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

Analytics and Advertising Partners

To help us analyze website performance and improve marketing effectiveness.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

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  Improve the functionality and performance of our website
  
• 
  Remember your preferences and settings
  
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  Analyze website traffic and user behavior
  
• 
  Deliver relevant advertising and marketing communications
  

We may use analytics tools such as Google Analytics to better understand how visitors interact with our website.

You can control or disable cookies through your browser settings, although some website features may not function properly without them.

5. Your Choices and Rights

You have the right to:

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  Access, update, or delete your personal information
  
• 
  Opt out of promotional emails by clicking the unsubscribe link in our emails
  
• 
  Disable cookies through your browser settings
  

To exercise your rights or request assistance regarding your information, please contact us.

6. Customer Accounts

Customers who create an account on our website may access their order history, manage account information, and track orders.

Customers are responsible for maintaining the confidentiality of their account credentials and for any activity that occurs under their account.

7. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email:

info@openyourcloset.net

support@openyourcloset.net

Phone:

704-996-9626

Mailing Address:

8508 Park Road #181

Charlotte, North Carolina 28210