OVERVIEW
Effective Date: 12.29.24

Your privacy is important to us at Open Your Closet ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [openyourcloset.net], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this policy carefully to understand our views and practices regarding your information and how we will treat it.

1. Information We Collect

We collect information from you in a variety of ways, including when you:

• Visit our website.
• Place an order.
• Subscribe to our newsletter.
• Contact us for customer service.

a. Information You Provide to Us:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
• Account Information: If you create an account, we may collect a username, password, and other registration details.

b. Information Collected Automatically:

• Device Information: IP address, browser type, operating system, device type, and other technical data.
• Usage Data: Pages visited, time spent on the site, links clicked, and other interactions.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather analytical data.

c. Information from Third Parties:
We may receive data from third-party services, such as payment processors, shipping partners, or social media platforms when you interact with us through their services.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Improve and personalize your shopping experience.
• Communicate with you about your account, orders, promotions, or updates.
• Provide customer support.
• Analyze usage patterns and improve our website.
• Prevent fraud and enhance the security of our website.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties for the following purposes:

• Service Providers: Payment processors, shipping companies, and email service providers to facilitate transactions and communications.
• Legal Compliance: When required by law or to respond to legal requests, subpoenas, or court orders.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
• Analytics and Advertising Partners: To help us analyze website performance and deliver targeted advertising.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve functionality and performance of the website.
• Remember your preferences and settings.
• Deliver personalized ads and content.

You can control or disable cookies through your browser settings, though some features of the website may not function properly without them.

5. Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails.
• Disable cookies via your browser settings.

To exercise your rights or for any questions regarding your information, contact us at info@openyourcloset.net.

6. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page, with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: info@openyourcloset.net
Phone: 704-996-9626
Mailing Address: 8508 Park Road, #181, Charlotte North Carolina 28210