Dedicated Support
We manage the day-to-day operations of your company store, so your team doesn’t have to.
Your Dedicated Account Manager
A dedicated account manager serves as your primary point of contact for product planning, store updates, and ongoing support.
Online Store Support
Our support team assists employees with ordering, sizing, customization, and navigating the online store.
Store Development & Technology
Our web development team supports custom functionality, integrations, and reporting to meet your organization’s needs.
Fulfillment & Logistics Support
Our logistics team manages inventory, order processing, and shipping to ensure orders are fulfilled accurately and on time.
Responsive Customer Support
Phone calls are typically answered immediately, and emails are usually responded to within one business hour.
Frequently Asked Questions
Will I have a dedicated point of contact?
Yes. You will have a dedicated support representative who will assist with store setup, order management, and any questions related to your online employee store.
Do you provide support for employees using the online store?
Yes. Our team provides support for employees who need assistance with placing orders, selecting sizes, customization options, or navigating the store.
How quickly can I expect a response?
Our Merchandise Account Manager and e-commerce support team are available during business hours to assist you. Phone calls are typically answered immediately, and emails are usually responded to within one business hour.
Can I work directly with your web developer for custom store features?
Yes. Custom development projects may involve direct collaboration with our web developer, with coordination through our support team.