Return & Exchange Policy
Custom Products
All items purchased through the Office Environments Corporate Store are custom-produced specifically for this program. Because of the personalized nature of these products, all sales are considered final.
Returns
We do not accept returns or exchanges for:
- Incorrect size ordered by the customer
- Change of mind
- Customized or decorated apparel
- Promotional products
Damaged or Incorrect Orders
If you receive a product that is:
- Damaged during production or shipping
- Defective
- Different from what you ordered
Please contact us within 7 days of receiving your order.
Email: support@openyourcloset.com
When contacting support, please include:
- Your order number
- A description of the issue
- Photos of the item, if applicable
We will review the issue and, if approved, replace the item at no additional cost.
Order Changes
Because orders begin production shortly after they are placed, changes or cancellations may not be possible once an order has entered production.
If you need to make a change, please contact us as soon as possible.
Sizing
Please review the product size charts carefully before placing your order. If you have questions about sizing before ordering, please contact support for assistance.
Questions?
For any questions regarding your order, please contact:
Open Your Closet
Monday–Friday
9:00 AM–5:00 PM EST
